Get in Touch with Rocksteady Support

The Rocksteady support team is available 24 hours a day, 7 days a week to assist you with any query. You can reach us through the following channels:

• Live Chat: Click the chat icon on any page for an instant connection with a support agent.
• Email: Send your query to our support address for a detailed written response. Typical email response time is within 24 hours.

What to Include in Your Request

To help us resolve your issue as quickly as possible, please include your registered username or email address, a clear description of the issue, and any relevant screenshots or transaction IDs.

Account and Payment Help

For account verification, deposit or withdrawal queries, our agents can guide you through every step. Rocksteady supports deposits and withdrawals via Visa, Mastercard, PayPal, and Bank Transfer, with withdrawals processed in 0-24 hours.

Responsible Gambling Support

If you or someone you know needs help with gambling, Rocksteady encourages you to contact GamStop or BeGambleAware for free, confidential support. Rocksteady is licensed by the UK Gambling Commission (licence number 000-039483-R-319422-001). 18+ only.